Terms of service

TouchTargets is a product of AGR Group, a proprietorship of Mukkara Rakesh Kumar Reddy, India.
GSTIN 37CPJPR8041G2ZH.
NO.28-5-711, LG 182, HOUSING BOARD COLONY, Anantapur Head Post Office, Hamali Colony, Ananthapuramu, Ananthapuramu, Andhra Pradesh, 515001
India

These terms are an agreement between AGR Group, a proprietorship of Mukkara Rakesh Kumar Reddy, India (GSTIN 37CPJPR8041G2ZH), of NO.28-5-711, LG 182, HOUSING BOARD COLONY, Anantapur Head Post Office, Hamali Colony, Ananthapuramu, Ananthapuramu, Andhra Pradesh, 515001 ("TouchTargets", "we", "us") and the business or person that signs up ("you"). By creating an account or using app.touchtargets.com or touchtargets.com (the "Service"), you accept these terms. If you sign up for a company, you confirm that you can bind it.

The Service is for businesses and professionals, not consumers. Our Privacy Policy explains how we handle data and forms part of these terms. If GDPR or UK GDPR applies to personal data you process through the Service, our Data Processing Agreement also forms part of these terms. Our Refund policy and Delivery policy also form part of these terms.

1. The Service

TouchTargets is SEO audit and website analytics software (SaaS). It crawls a website you have verified, runs checks on it, scores its health, lists what to fix first in plain words, and shows search and visit data from Google Search Console and Google Analytics that you connect. For WordPress sites with the TouchTargets plugin, it can apply certain fixes after you approve them. The Service is delivered online from app.touchtargets.com. Nothing is shipped to you.

Findings and explanations may be written with the help of software that uses AI models. They can be wrong or incomplete. We do not promise any particular ranking, traffic, leads or revenue result.

2. Accounts and workspaces

• You must give accurate information and keep your login secure. You are responsible for what happens under your account and for the members and viewers you invite.
• An account is the billing entity. Plans, limits and features belong to a workspace (one business and its sites). Roles are owner, member and viewer.
• Business use only. The Service is for businesses and professionals acting for business purposes. You confirm that you are not signing up as a consumer. You must be 18 or over.

3. Plans

• The plans are Free, Essentials, Growth, Pro and Business. Each has limits, for example on sites, seats and crawl size. Current plans, limits and prices are shown in the app and on our pricing page, and are part of these terms.
• Optional add-ons (for example Auto-fix for WordPress) can be added to a plan up to the limits shown in the app.
• If you change plan, add-ons stay. If your usage is above a new plan’s limits, existing sites and seats stay, but you cannot add more until you are within the limit.
• We may change plans, features and limits for future billing periods on 30 days’ notice.

4. Fees, trial, billing and cancelling

• Free plan. The Free plan has no charge and no minimum term. It may be limited or withdrawn on notice.
• Trial. Paid plans start with a 3-day free trial; cancel during the trial and you pay nothing.
• Refund. You can ask for a refund within 14 days of your first payment. The details are in our Refund policy.
• Prices. Prices are shown in the price list for your billing country (rupees in India, dollars elsewhere) and may be reviewed from time to time. The price you pay is the price shown at checkout. Prices exclude taxes unless stated.
• Monthly billing. Paid plans and add-ons are billed monthly in advance and renew automatically each month until cancelled. There is no minimum term.
• Cancel any time. You may cancel from the billing page in the app, or by e-mail to [email protected]. Cancelling stops future renewals; you keep access until the end of the period you already paid for and are not charged again.
• Payment. Payments are handled by our payment provider. Its terms apply to the payment. Taxes that apply are added at checkout. If a payment fails, we may retry, and may suspend the Service under section 12.
• Taxes. You are responsible for taxes not collected by us or our payment provider, including withholding taxes.

5. Your responsibilities

You agree that:

1. You own or control the websites, domains, accounts and data you connect, and you have all rights and permissions needed to give them to us and to let us process them, including under privacy law and the terms of third-party platforms (such as Google and Bing).
2. You will give us accurate information and keep it up to date.
3. You will review what the Service produces, including AI-assisted text, before you rely on it or approve a change.
4. You will not connect a site or data you do not control.
5. You are responsible for compliance with the laws that apply to your website, content and advertising claims, and to your own users’ personal data. You will give any notices and get any consents that are required.
6. You will allow our requests through any firewall, CDN or bot protection you use (see section 8).
7. You will keep your login and API details safe and tell us at once if you think they have been misused.

6. Changes to your site need your approval

• Our connectors are read-only by default. The Service reads your data and prepares findings and recommendations.
• Any change to your website or to another system outside the TouchTargets app goes through our approval system and is recorded in an audit log with the before and after state.
• Changes are grouped into three tiers. Green changes are low-risk. Yellow changes need your approval. Red changes need approval from you and from TouchTargets.
• We aim to make approved changes reversible and offer a 30-day undo for changes that can be undone. Some changes (for example, something already published or seen by others, or made in a third-party system) cannot be fully undone.
• When you approve a change, you are responsible for that decision. If we act only within what you approved, we are not responsible for its results beyond section 13.

7. Domain verification

• Before we connect, test, sync or crawl a site, you must prove that you control the domain, using a DNS record or a file that we specify. Owners and members can do this.
• The proof must stay in place. If it is removed, we may warn you and, after repeated failed checks, revoke verification. When verification is revoked, connectors pause and crawling stops. Data already synced is kept.
• Only one workspace can hold a verified domain at a time. If another workspace claims a domain you hold, we may review the claim and decide which workspace holds it.
• If you give us false proof, or verify a domain you do not control, we may suspend or end your account under sections 12 and 15.

8. Consent to diagnostic crawls and bot user-agent checks

When you verify a domain, you authorise TouchTargets to make diagnostic requests to that domain and its subdomains, to audit and monitor the site for you. In particular:

1. Your authorisation. You authorise us to make diagnostic requests to your verified domain and its subdomains for auditing and monitoring.
2. Bot user agents. You agree that these requests may use the user agents of search engines and AI assistants (for example Googlebot, Bingbot, GPTBot, ClaudeBot and PerplexityBot) where needed to check what those bots are served. This is done only on domains you have verified. It is used to see what your site shows to those bots, and not to hide who we are: our requests carry a header (X-TouchTargets-Diagnostic) that identifies TouchTargets, and our default crawler identifies itself as TouchTargetsBot.
3. Sensitive-file checks. You agree that we may check well-known paths on your site (for example .env, .git, backups and logs) to find files that are exposed by mistake. We inspect responses in memory only and do not store their contents.
4. Limits on what we do. We will not use this access to sign in to your site, submit forms, place orders, change anything on your site, or bypass a block that you or your host have put in place. Requests are rate limited to the pace allowed by your plan and by any lower limit you set in the app, and follow your robots.txt Crawl-delay.
5. Your hosting and security providers. You are responsible for allowing our requests through any firewall, CDN or bot protection you use. Our address and user agent details are published at https://touchtargets.com/touchtargetsbot/. You can slow us down, restrict us, or stop us at any time, using the controls in the app, the guidance on that page, or by removing your domain verification.
6. Third-party content. Content we read from your site and from third parties is treated as data and never followed as an instruction.
7. Your hosting terms. You confirm that these requests do not breach your agreement with your host, CDN or other providers.

9. Acceptable use

You must not, and must not let others:

• break the law or use the Service to deceive, spam, defraud, harass or infringe others’ rights;
• connect or ask us to crawl a site you do not control, or use the Service to attack, overload or probe a third party’s site or system;
• use the Service to create or spread malware or unlawful content;
• try to break, bypass or test the security or limits of the Service, or access another customer’s data;
• reverse engineer the Service, or scrape or resell it, except as we allow;
• send us content that is unlawful, or that you do not have the right to send;
• use the Service to build a competing product, or to train an AI model.

10. Your data and our licence to use it

• You keep all rights in your data (your content, connected data and site data).
• You give us a limited licence to host, copy, process and analyse it, and to send the necessary parts to our sub-processors (listed on our Sub-processors page), only to provide and support the Service to you and as our Privacy Policy allows.
• We do not use your data to train AI models. See the Privacy Policy.
• We own the Service, including its software, checks, report templates and design. We give you a limited, non-exclusive, non-transferable right to use it during your subscription. Reports and findings we produce for you may be used by you for your business.
• If you send us feedback, we may use it without owing you anything.

11. Third-party services

The Service depends on Google, Bing, our hosting and AI providers, our payment provider and others. They may change or end their services, and their terms apply to your use of them. We are not responsible for failures or changes of third-party services, or for actions of platforms such as Google, but we will tell you about material changes that affect your Service.

12. Suspension

We may suspend or limit all or part of your access, with notice where we reasonably can, if:

• you do not pay when due;
• you breach these terms or the acceptable use rules;
• your domain verification is invalid or your use puts our systems, our providers or other customers at risk;
• a court, regulator or platform requires it; or
• we must protect the security of the Service.

We will lift a suspension once the cause is fixed. Fees continue during a suspension caused by you.

13. Warranty disclaimer and liability cap

• As is. To the fullest extent the law allows, the Service is provided "as is" and "as available". We do not promise it will be uninterrupted or error-free, that findings or AI-assisted text will be accurate, complete or suitable for you, or that it will improve your search rankings, traffic or sales.
• Cap. To the fullest extent the law allows, our total liability to you for all claims arising out of or relating to the Service or these terms is limited to the amount you paid us for the Service in the 12 months before the event that gave rise to the claim.
• Exclusions. We are not liable for indirect, incidental, special or consequential loss, or for lost profits, revenue, goodwill, data or business opportunity, even if we were told it might happen.
• Your approvals. We are not liable for the results of a change that you approved, or for problems caused by your hosting, security providers, or third-party platforms.
• What is not limited. Nothing limits liability that cannot be limited by law, including for fraud or intentional wrongdoing.

14. Indemnity

You will defend and compensate us against claims, losses and costs arising from your data, your sites, your breach of these terms or of law, or your approval of a change, except to the extent we caused the loss.

15. Term, ending the agreement and data export

• Term. These terms apply from when you sign up until your account ends.
• By you. You may cancel as set out in section 4, and you can delete your account at any time.
• By us. We may end the agreement on 30 days’ notice, or immediately for serious or repeated breach, non-payment that continues after notice, or unlawful use. If we end it without cause, we will refund the prepaid fees for the period after it ends.
• Data export. You may export your data before your account ends. After the end of your subscription, we keep your data available for export for 30 days, then delete it as the Privacy Policy explains. You can ask us for a copy at [email protected].
• After it ends. Connectors and crawling stop. Fees due stay payable. Sections that by their nature should survive (including 10, 13, 14, 17 and 18) continue.

16. Changes to these terms

We may update these terms. For material changes we will give you at least 30 days’ notice by e-mail or in the app. If you do not agree, you may cancel before the change takes effect. Continued use after that means you accept the new terms.

17. Governing law and disputes

These terms are governed by the laws of India. If a dispute arises, you and we will first try in good faith to resolve it by negotiation for 30 days after one of us gives the other written notice of it. If it is not resolved in that time, the courts at Anantapur, India have exclusive jurisdiction.

18. General

• Entire agreement. These terms, the Privacy Policy, the Refund policy, the Delivery policy and the plan details in the app are the whole agreement between us on the Service.
• Changes and waiver. A waiver must be in writing. If part of these terms is unenforceable, the rest stays in force.
• Assignment. You may not transfer your rights without our consent. We may transfer ours as part of a merger, sale or reorganisation.
• Force majeure. Neither of us is responsible for delay caused by events outside our reasonable control, including failures of internet, hosting or third-party platforms.
• Notices. We may notify you by e-mail or in the app. You can notify us at [email protected].
• Language. If these terms are translated, the English version prevails.

19. Contact

AGR Group
NO.28-5-711, LG 182, HOUSING BOARD COLONY, Anantapur Head Post Office, Hamali Colony, Ananthapuramu, Ananthapuramu, Andhra Pradesh, 515001
India
[email protected]

Approved by Mukkara Rakesh Kumar Reddy, Proprietor, AGR Group, 7 Oct 2026